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01The gap this book closesEXAMPLEChapter 102What AI can do vs. what it is doingEXAMPLEChapter 103The whole book, mappedFRAMEWORKIntroduction04The Capability LadderFRAMEWORKChapter 205Five tiers, data to outcomeFRAMEWORKChapter 206The structural differenceFRAMEWORKChapter 207Assist → DoFRAMEWORKChapter 208Heavy adopters hire moreEXAMPLEChapter 309How enterprise AI stallsFRAMEWORKChapter 410Why enterprise AI ROI is brokenEXAMPLEChapter 411Where AI creates valueFRAMEWORKChapter 512Why the two factors multiplyEXAMPLEChapter 513The ROI FormulaFRAMEWORKChapter 614The formula, opened upFRAMEWORKChapter 615The six cost itemsFRAMEWORKChapter 616AI Initiative Business CaseWORKSHEETChapter 617The Five Counting RulesCHECKLISTChapter 618The AI ROI Engine at a glanceFRAMEWORKChapter 619Top 10 decisions — commercial real estateEXAMPLEChapter 720One-page funding submissionWORKSHEETChapter 721Four gates. Six Risk Reviews. One rule.CHECKLISTChapter 722Pre-committed kill criteriaDECISION TOOLChapter 723The AI Investment CommitteeCHECKLISTChapter 724AI Investment Committee rhythmCHECKLISTChapter 725Right-size the governanceFRAMEWORKChapter 726What the Committee sees every monthEXAMPLEChapter 727AI invoice processingEXAMPLEChapter 828Demand forecasting — first passEXAMPLEChapter 829Same AI. Different operating model.EXAMPLEChapter 830Demand forecasting — rebuiltEXAMPLEChapter 831Tasks → Workflows → JobsFRAMEWORKChapter 832The AI Readiness ScorecardWORKSHEETChapter 933What your score meansCHECKLISTChapter 934The P&L Walk WorksheetWORKSHEETChapter 1035Operator Workshop — sample outputEXAMPLEChapter 1036The 90-Minute Facilitator GuideWORKSHEETChapter 1037The Six AI Capability PatternsFRAMEWORKChapter 1038The foundation is the workEXAMPLEChapter 1139The Data House Readiness MapWORKSHEETChapter 1140Build or Buy × DIY or PartnerDECISION TOOLChapter 1241The 3-year TCO of both decisionsWORKSHEETChapter 1242Where real companies landEXAMPLEChapter 124390 days to a real numberCHECKLISTChapter 1344The Monday-morning checklistCHECKLISTChapter 1345Three frameworks that shape your obligationsFRAMEWORKChapter 1446The six Risk ReviewsCHECKLISTChapter 1447Where lock‑in livesFRAMEWORKChapter 1448The vendor lock‑in checklistCHECKLISTChapter 14
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